Found injured or orphaned wildlife?
Call our intake line before moving the animal — we’ll help you decide if it needs help and how to keep it safe.
Answered daily · Spring baby season is in full swing
Contact & found-injured-wildlife intake
The fastest way to help an animal is a phone call. Our intake line is answered daily by our volunteer team — please reach out before moving or transporting any wild animal.
General inquiries
Email us at [email protected] with questions about volunteering, donations, partnerships, or media — we reply within a few days.
Send a message
Reach our team
For anything that isn’t an active wildlife emergency, use the form below and we’ll get back to you within a few business days.
Visit & details
Find & reach the sanctuary
We’re a working rehabilitation facility, not a public zoo — the animals in our care need quiet and biosecurity. Visits are by appointment only.
Address
3927 Emory Rd, El Paso, TX 79922 — visits by appointment only; for the animals’ safety, we are not open for drop-in tours.
Phone
(915) 219-2365 — our wildlife intake line.
[email protected] — for general inquiries, partnerships, and media.
Hours & status
Intake line answered daily · Spring baby season is in full swing.
If you’ve found an animal
Four quick steps before you act
Many “orphaned” animals are simply waiting for a parent to return. These steps keep both you and the animal safe.
01
Observe from a distance
Watch quietly before approaching. A parent may be nearby and could return once you step back.
02
Note the exact location
Mark where the animal was found — precise location is essential for a successful release back to the wild later.
03
Call (915) 219-2365 before handling
Let our team assess the situation and confirm whether the animal truly needs help and how to keep it warm and safe.
04
Follow transport guidance
If intake is needed, we’ll walk you through safe transport — a secure, ventilated box in a dark, quiet space.