Four core programs run by a federally licensed rehabilitator — covering the birds, small mammals, and domestic fowl of the El Paso region that most often need help.
Our programs
Care tailored to each species
Every animal that arrives gets a species-specific plan. Our four core programs cover the wildlife most often found injured or orphaned across the El Paso region — plus permanent sanctuary for domestic fowl that have nowhere else to go.
Specialized care for native birds — from fragile hatchlings to adults recovering from collision, entanglement, or oiling. We coordinate with veterinarians for fractures and lead exposure in waterfowl and raptors.
Round-the-clock formula feeding and species-appropriate housing for orphaned and injured small mammals, with strict protocols to prevent habituation so they can be released.
A permanent, humane home for abandoned and surrendered domestic fowl — chickens, ducks, and geese dumped at parks or no longer wanted. These animals are not releasable and would not survive on their own.
Our intake line is the first point of contact for the public. We help callers decide whether an animal truly needs help, advise on safe transport, and coordinate rescue across the El Paso area.
Public intake lineRescue coordinationSafe transport guidance
Most “rescues” start with a phone call, not a capture. Use these guidelines, and reach out before intervening whenever you can.
Baby bird or mammal
Watch from a distance first. Many young are not truly orphaned — a parent may be nearby. Call us before moving the animal.
In every case, call our intake line first: (915) 219-2365.
Injured adult animal
Keep your distance and contain it safely if you can do so without risk. Note the exact location.
In every case, call our intake line first: (915) 219-2365.
Domestic duck or goose at a park
Dumped domestic waterfowl usually cannot fly or forage enough to survive. Contact us about intake.
In every case, call our intake line first: (915) 219-2365.
Intake calls are answered daily.
Current status: Spring baby season is in full swing — intakes are high. A quick call helps us triage before you act.
How intake works
From your call to a care plan
A simple, consistent path for every animal — so help arrives quickly and safely for both you and the animal.
01
Call the intake line
Reach us at (915) 219-2365. We answer daily, and current intake volume is high — please leave a message if we can’t pick up right away.
02
Describe the animal & situation
We’ll ask about the species, visible injuries, behavior, and exact location to determine whether it truly needs help.
03
Safe transport or pickup
We’ll walk you through safe, low-stress transport — or arrange a rescue coordination pickup when the animal can’t be moved safely.
04
Assessment & care plan
On arrival, the animal gets a species-specific assessment and care plan — with release as the goal whenever possible.
Found an animal, or want to support this work?
Call our intake line first if you have a wild animal in need — or help us keep food, formula, and enclosures stocked for every patient that comes through.
